May 22, 2024
Polaris Bank launches digital bank, VULTe
– By Alison_Godswill

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Polaris Bank launches digital bank, VULTe

By Eyo Nsima

 

Polaris Bank has launched its digital banking platform, VULTe in Lagos, Nigeria.
Speaking at the event, Chairman of the Bank, M.K Ahmad, said that the corporate goal of Polaris is to offer customers and non-customers of the Bank, a 24-hour seamless service which led to the pursuit and now actualization of VULTe.
Specifically, he said: “This is a milestone in our pursuit of a strong and digitally-led retail brand. When we started the Polaris journey almost three years ago, we were very clear on the type of Bank we must build and the direction we must go. This was largely informed by the fast pace of change in financial service provisioning and the apparent technology-defined outlook of our business.
“We are therefore bringing VULTe to the market place today. And this is not another mobile App, but one with a world of difference, a mobile digital bank.’’

Similarly, the Acting Managing Director/CEO of the Bank, Mr. Innocent C. Ike, said: “With VULTe, we affirm our resolve to serve the customer better and make their banking experience, more pleasurable. Therefore, we will continue to launch an array of banking products to cater to the varying needs of our diverse customers.”
he also added: “As a Polaris Bank customer, you are at liberty to determine your banking experience since we have put the Bank in your hand 24/7. You now have total control to serve yourself; it’s no more customer service but customer self-service.’’

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