UBA’s LEO exceeds the 3 million user mark
By Eyo Nsima
The United Bank for Africa (UBA) Plc’s banking chatbot, LEO, has emerged as the smartest chatbot in Nigeria with over three million customers and counting,
In a statement obtained by The Daily- https://thedaily-ng.com,, the bank stated: ‘‘the chatbot has continued to evolve with plenty to offer its teeming customer, winning several awards.
“UBA has, in the last three years won the hearts of its customers with its artificial intelligence chatbot, LEO, which has proven to be the most formidable artificial intelligence chatbot to date; serving an ever-increasing clientele who now have fewer transaction hassles to worry about.’’
Leo is an AI chatbot for banking services currently available on Facebook Messenger, WhatsApp, Apple Device and is set to launch soon on other social media platforms.
However, UBA’s Group Managing Director/Chief Executive Officer, Mr. Kennedy Uzoka, stated: “We are a technology-driven institution with vast knowledge in the business that we do and LEO, being a tested, dependable and intelligent personality, replicated on WhatsApp the success it recorded on the Facebook Messenger platform where it started its journey and later on the IOS (iPhone Operating System) platform.
“It is a solution that is from the customer’s standpoint, easy to use by anyone regardless of demography.
“LEO is always ready and waiting to help with any form of banking service.”
