EKEDC plans to upgrade customers to Band A, B
By Eyo Nsima
Eko Electricity Distribution Company, EKEDC, has concluded arrangements to upgrade all its customers to Band A and Band B.
The General Manager, Commercial, EKEDC, Mr. Sam Edoho, made this known at the Customers’ Engagement forum in Ojo, Lagos, adding that negotiations are underway with partners to get an additional grid and off-grid supply that would up the utility firm’s supply and service delivery across franchise areas to at least 20 hours per day.
Edoho, said: “All our customers are held in high esteem. We have the desire to, at all times, deliver quality hours of supply and services to them. The arrangement of customers into different bands was done by NERC due to supply availability. They did not do that to discriminate against anybody or to relegate others to the background.
“Going forward, we are working hard on negotiations with our partners to up our supply and services so that, in the long run, all our customers will get 20-hour supply and, when this happens, they will all be moved to Bands A and B.”
On his part, the General Manager, Technical, Engineer Oluwafemi Olaoye, said: “Our response rate has been commended, but we are making frantic efforts to ensure an improvement in this critical area of delivery.”
Also, the Head of metering, Engineer Gbadebo Akinyede, maintained that the company is aware that some metering gaps needed to be filled, and it “is working hard to get the work done within the possible time.”
The General Manager, Corporate Services, Babatunde Lasaki, also said: “The EKEDC’S management is aware of the commitment of all our customers, and we shall keep working day and night to give you supply and service satisfaction,” he declared.
However, the Chairman of Customers forum, Engineer Bayo Oladosun, said: “I am most delighted for the success of this engagement. We thank the EKEDC for the initiative, and we promise to always cooperate with them. We all know that the Company is profit-making, it is not a Father Christmas. Therefore, we call on all customers too to ensure prompt payment of bills whole on the other hand, we encourage the company too to always make customers satisfaction its priority at all times.”
